Refund & Returns Policy

At 6PM Clothes, we want you to be satisfied with your purchase. If you are not completely happy with your order, you may contact us to request a return in accordance with the conditions below.

Return Period

Please contact us within 14 days of receiving your order if you would like to request a return.

Items must be returned in their original condition and should be unworn, unused, unwashed, and free from damage or noticeable signs of use.

Return Conditions

To be eligible for a return:

The item must be in its original condition.
The item must be unworn and unused.
Original tags should remain attached where applicable.
The product should be returned with its original packaging where possible.
Proof of purchase or order information may be required.

Items that are damaged, worn, washed, altered, or returned without the required information may not be eligible for a refund.

How to Request a Return

To start a return, contact our customer support team:

Email: info@6pmclothes.de

Please include your order number, the item you wish to return, and the reason for your return. Our team will provide the next steps.

Refunds

Once your returned item has been received and inspected, we will notify you regarding the status of your refund.

If approved, the refund will be processed to the original payment method. The time required for the funds to appear in your account may depend on your payment provider or bank.

Exchanges

If you need a different size or item, please contact us at info@6pmclothes.de before sending anything back. Exchange availability depends on stock.

Damaged or Incorrect Items

If you receive an incorrect, defective, or damaged item, please contact us as soon as possible at info@6pmclothes.de with your order details and, where appropriate, photographs of the issue. We will review the matter and provide the appropriate solution.

Return Shipping

Unless an item is incorrect, defective, or damaged upon arrival, return shipping costs may be the customer’s responsibility.

Contact Us

For questions about returns, refunds, or exchanges, please contact: